Frequently Asked Questions

Below are some common questions and answers.
If you have other questions, please email us at info@fictionandfables.com.au.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24 hours!

Product Questions

All bookmarks and stickers are designed and created by the Fiction & Fables Founder!

When we create our special edition books, we hire an artist to assist us with the illustrated cover designs, while the edges, endpapers, chapter art, and extra merch are all designed by us!

Yes they are! Our bookmark designs are printed on 400gsm cardstock, with an extra layer of lamination, making them much more durable than the standard paper bookmark!

We are currently officially licensed to create and sell HD Carlton merch, and we have contracts in place with all authors of our special edition books.

All of our bookmarks and stickers are handmade!

Our special edition books are designed by us (in collaboration with artists), and printed by an Australian printing company.

Our bookmarks are made from high quality, thick cardstock, and laminate!

No, our stickers are not waterproof. They are high quality paper based stickers. They are perfect for decorating your kindles or book journals, but we do not recommend using them on surfaces like drink bottles.
Our apparel comes in a wide range of sizes. Most items are available in sizes S to 5XL. However, please refer to each product page as this may vary.

Shipping Questions

Yes we ship worldwide via Australia Post!

If you are within Australia, and you select the 'untracked' shipping option for small items (ie. bookmarks and stickers), your package will be sent as a letter via Australia Post. This means that we are unable to provide tracking, but it is a cost effective option for our customers.

If you select the Untracked shipping option, expect your package to be delivered within 3 weeks.

Within Australia - Untracked - Within 3 weeks

Within Australia - Tracked - 7 to 14 days

International - Within 30 days

Preorders - Please refer to the product page for estimated shipping dates.

Our shipping rates change depending on the order items, and the location. There are 2 options available at checkout for bookmarks and stickers within Australia. These options are Untracked ($4 flat rate), and Tracked ($9 flat rate). Our apparel products all include free shipping worldwide.
Yes, we do! We offer free shipping within Australia on all orders over $75. Our apparel range includes free shipping worldwide.

Other FAQ's

We accept Mastercard, Visa Shop Pay, PayPal, and Afterpay!

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